Privacy

Updated 9 November 2026.

Enquiries

When you submit a form, we store the name, contact details, company or site, electricity consumption and project details you provide. We also store the site section and first page visited, source, medium and campaign tags, and the domain of the referring site where available. These details are held temporarily in the browser tab as you move between pages. We do not store the full referring URL. The form requires your consent to process the submitted data.

When you open WhatsApp from the site, we record the time, page, available campaign labels and a short code added to the prepared message. This records a click, not a submitted enquiry: we receive a message only if you send it in WhatsApp. Once received, we can match it using the code and add contact details to respond.

Site analytics

With your separate permission, we use Google Analytics to measure visits, successful enquiry submissions, clicks on phone, WhatsApp and corporate email links, and solar calculator interactions. We send action names and standard visit information, such as the page, approximate location and device type. We do not send contact details, form contents or calculator values in Analytics events.

Google Analytics may set _ga and _ga_… cookies to distinguish visits. Analytics measurement starts only after you allow “Google Analytics statistics”.

Google Ads measurement

With separate permission for “Google Ads measurement”, we use Google Ads to measure advertising performance and enquiries successfully saved by the server. Google may use advertising cookies, such as _gcl_aw, an advertising click identifier and standard technical visit information: page URL, IP address, browser and device. The enquiry event includes an internal identifier to prevent duplicate counting; it does not include your name, phone, email or form contents. Ad personalisation and enhanced conversions are disabled.

Google handles received information under its own policies; data may be processed outside Kazakhstan. How Google uses data from sites.

When advertising measurement is allowed, we also store the advertising click identifier with your enquiry to link it to the advertising campaign.

Meta advertising measurement

Only with separate permission for “Meta advertising measurement” do we load the Meta pixel to measure visits and enquiries from Facebook and Instagram advertising. A Lead event is sent after the server confirms that the enquiry was saved and includes an internal identifier to prevent duplicate counting. Names, phone numbers, email addresses and form contents are not included in events; automatic event detection and advanced contact matching are not enabled.

Meta may receive the page URL, IP address, browser and device information and use _fbp and _fbc cookies to measure advertising clicks. Meta handles this information under its own policies and may process it outside Kazakhstan. Meta Privacy Policy. The separate Meta choice is stored for 180 days; withdrawing it clears Meta cookies accessible to this site and reloads the page.

Your cookie choices

All three optional categories are off for new visitors. You can allow them independently using “Save choices” or reject them using “Decline optional cookies”. An earlier Google Analytics permission does not grant Google Ads or Meta permission. Each service is permitted separately. Declining does not prevent you from using the site or submitting an enquiry.

You can change or withdraw your choices using “Cookie settings” at the bottom of the homepage and solution pages. Your advertising choice is stored in your browser for 180 days, after which the site asks again; your analytics choice is retained until you change it or clear browser storage. When you withdraw consent, the page reloads to stop measurements that are already running.

Contact

For questions about personal data or enquiries, email bashir.ishankhanov@quantaienergy.com.